Y Huang's Experience
We decided to engage Build Built as our ID after visiting a few other IDs. Although their quotation was the most expensive, we decided to go with them because they are CaseTrust Certified and were the most responsive out of all the IDs we visited. In addition, we appreciated their business model where the designer and project manager were two different people, and all plans were presented very clearly from the initial design to the carpentry, electrical and lighting plans. So there was very little room for miscommunication.
We worked with Hui Ling (designer) and Keith (project manager). Both of them are very friendly and easy to work with. They grasped our design concept quickly and didn't make much issues during the rectification process. We especially like the custom side board that they built for us.
Overall, we enjoyed working with Hui Ling and Keith. We would recommend Build Built to people with slightly bigger budgets. 😊