Vincent & Cheryl's Experience
We have shortlisted a few ID firms for our renovation but alot of them assigned a greenhorn designer and it is apparent that while they are able to come up with designs, it lacked the practical aspect.
Build built was the last of the firms we met up with. We decided to give it a try as we liked that they assign a person for each role. By doing that, we feel that each person is able to concentrate and perform at their specialised area.
Hui Ling was assigned as our designer and Keith as our PM. Based on our first meeting, we could already tell that they are experienced and is the right fit for us, and so we decided to engage them.
We are absolutely pleased with the design & renovation work done by Huiling & Keith.
Firstly, communication was exceptional. Both Hui Ling and Keith took the time to listen attentively to our needs and vision for the space, offering valuable insights and suggestions along the way. They kept us informed at every stage of the process, ensuring transparency and peace of mind.
The craftsmanship displayed in their work is truly outstanding. Every detail was meticulously attended to, resulting in a finished product that is not only aesthetically stunning but also built to last. Whether it was intricate tile work, flawless carpentry, or precise electrical and plumbing installations, the two of them demonstrated a level of skill and expertise that is second to none.
Furthermore, the project was completed within the agreed-upon timeframe and budget, without compromising on quality. This speaks volumes about their professionalism and commitment to customer satisfaction.
No renovation is perfect and there were some minor rectifications required post-reno. They were very responsive and rectified the issues promptly. I've heard horror stories shared by friends whereby their ID would push the blame to other parties instead of resolving the issues.
Overall, I cannot recommend both Hui Ling and Keith highly enough. Their dedication, attention to detail, and exceptional craftsmanship have transformed our space beyond our expectations. Thank you guys!
— Vincent & Cheryl via Google Review