“Came across BuildBuilt while I was searching for ID to our new home. Just like anyone else, I sent out emails and reached out to multiple ID companies way before key collection and was hoping to start planning early. Most of the ID would turn me down and suggested me to reach out to them when nearing to the key collection date.
Same goes for BuildBuilt as Farrah (our ID) reached out to me when she saw my enquire. However Farrah has been very responsible and she did her due diligence to check-in with me from time to time, which we did not see it from others. This has created a positive impression and we decided to give it a try after key collection. Upon first meeting with them, my wife and I fell in love with their proposal!
After some considerations and we decided to go with them! The whole renovation process turned out to be very smooth and professional, with helps from our designer Farrah, and Project manager Xiwen. We are very thankful for their helps along the way, Farrah has crafted a unique and yet functional space for our family. She went above and beyond by helping us with most of our purchases (suggesting colours, design, sizes) despite this is not part of her job scope.
XiWen has been a very helpful manager as she helps to reach out to vendors as and when we are looking for something unique and more importantly she has been the very important member helps our resolve any issue faced during the renovation journey.
The whole process was very smooth and we really fall in love with the final outcome!”
- Hong Ping Boyce Law via Google Review